User invited to subscribe to a site to read and comment - Subscriber

Testing Introduction:

We’re working on usability improvements to make the current platform easier and more intuitive. During this test your thoughts and feedback will be extremely valuable. This isn’t a test of you, there are no wrong actions. I’ll guide you through a few tasks, and since this is a prototype, some things may be incomplete or not fully functional.

Please think aloud as you go so I can understand your thoughts. Let’s begin.

Permission to record screen

Testing prototype

Prototype Figma link and recording:

Button

In this scenario, you’ve been invited by a colleague to try a tool called Seed, and to join their site about politics called Ethosfera. You know it’s a platform for sharing and commenting content, but not much more than that.

Your colleague shared a link with you and you land in this screen. Your goal is to explore the space for the first time, get familiar with the tool, and figure out what you can do with it.

Block 1: Onboarding & Orientation (10 min)

Explore the onboarding experience and try to understand how the platform is organized and what its purpose is.

Create your account, join the site and share first impressions

Observations on create account process (URL) and on boarding
Share your initial impressions of the tool (no clicking).
What do you think the platform is about based on what you see?
Now please go in detail on each part. What do you think each part/section represents or allow you to do?

Block 2: Navigating and understanding main content (15 min)

Check if content navigation and document logic is clear and easy to get.

Now you start exploring more in detail the content of the Ethosfera site and in general the content is interesting for you.

What type of the content is in front of you? How is structured? (no clicking)

How would you start navigating the content? (main header navigation, check if the click "informes")

What do you think is the current activity on the site is ? (Let them click comments & collaborators)

What do you thinks the comments are about?

What would be your expectations related to this content? Is there any action you would like to do related to the content you are seeing?

How would you share a specific piece of content from the site?

Block 3: Commenting and participating on content (15 min)

Understand how commenting on content works and what is the potential of the tool.

After exploring the content you want to start checking the activity more in detail.

How would you start collaborating on the content? What do you think you are able to do? (no clicking)
How would you comment on content?
How would you check the comments on a specific piece of the content, for example in "5 debates desde la ética..."?
If you wanted to comment on a specific line of the content that you found interesting, what would you do?
What would be your expectations related to collaborating on this content? Is there any other ways of participating you will expect?

Post - testing questions ( if there is time):

How would you describe your overall experience with this platform?
What did you like most about the platform?
What did you like least about the platform?
What, if anything, made you frustrated when navigating through the platform?