Accounts and Sites are confusing users

    Here’s a summary note for the issue:

    📝 GitHub Issue #111 – Confusing Wording in Add Account Panel Link: github.com/seed-hypermedia/seed/issues/111
    Status: Open Opened by: @shoantel Summary: New users experience confusion when trying to create an account due to unclear terminology and lack of guidance in the Add Account Panel, specifically on screen #2 where they’re asked to enter a “site” name instead of an “account” name.

    Key issues raised:

      It’s unclear what a “site” is or how it differs from an “account”.

      Lack of clarity on whether the site name is public, case-sensitive, or editable later.

      Potential confusion between a site as a public identity vs a personal name.

      No link to onboarding help or a written walkthrough (videos not considered sufficient).

      The naming choice feels irreversible, causing user hesitation and blocking progress.

    Follow-up by @ericvicenti:

      Confirmed “site” ≈ “account”, and it functions as the public-facing identity.

      Site names can be edited, are public, and can use upper/lowercase.

      Acknowledged the need for better wording and documentation.

      Asked for preferred terminology and contributions to docs.

    Takeaway:

      This is a UX clarity issue affecting onboarding. Needs better terminology, inline explanations, and links to written onboarding resources to reduce user friction and unblock account creation.